Best practices for delivering erp training [infographic]
When it comes to delivering ERP training, there are some best practices that can make the process smoother and more effective. In this post, we will explore these best practices through an engaging infographic, giving you a visual representation of the key points.
Best Practices for Delivering ERP Training
First and foremost, it is essential to understand the importance of a structured training program. ERP software can be complex, and without proper guidance, end users can feel overwhelmed. By following a structured approach, you can ensure that learners progress systematically through the training and gain a solid foundation.
Next, it is crucial to employ a variety of training methods to cater to different learning styles. The Watch-Try-Do approach is highly recommended as it allows learners to observe demonstrations, practice their skills in a controlled environment, and then apply their knowledge in real-life scenarios.
ERP End User Training - The Watch-Try-Do Approach
The Watch-Try-Do approach helps end users become comfortable and confident with the ERP software. Watching demonstrations gives them a clear understanding of how the system works, trying out tasks themselves allows for hands-on practice, and finally, doing tasks independently ensures that they can perform their job roles effectively.
Another crucial aspect of ERP training is to provide continuous support and reinforcement. This can be achieved through job aids, cheat sheets, and quick reference guides that learners can refer to whenever they need help. Additionally, an online community or forum where users can interact and seek assistance from their peers can be highly beneficial.
When designing ERP training, it is essential to customize the content to align with the organization's specific needs. Generic training may not address the unique processes and workflows of the company. By tailoring the content, learners can relate to the examples and scenarios, making the training more relevant and valuable.
Lastly, it is crucial to evaluate the effectiveness of the training program. Collecting feedback from participants, conducting assessments, and analyzing post-training performance can help identify any gaps or areas that need improvement. This data can then be used to enhance future training initiatives.
In conclusion, delivering ERP training involves following best practices that ensure a structured and effective learning experience. By employing the Watch-Try-Do approach, providing continuous support, customizing content, and evaluating the training, organizations can empower their end users to confidently navigate the ERP software and contribute to the success of the implementation.
